MS Word templates

University of Reading MS Word templates and user guide [project report]

UKTI documents

UK Trade & Investment South West documents and MS Word templates [project report]

Env Agency forms

Environment Agency forms and guidance [project report]


Lean Enterprise Research Centre guide to 'Going lean' [project report]

Clear language

One of the first steps in creating a user-friendly document is to make sure that the text does not contain jargon, is broken into appropriate chunks, and is comprehensible at both the sentence level and as a whole document.

Text Matters has wide experience in converting complex texts into simpler documents, in language that can be easily understood by users. Clear language reduces costs as well as errors by your customers and staff. It also increases revenue by making you easier to deal with.

We improve the clarity of documents by: