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Internal signage report for the University of Reading [project report] |
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UK Trade & Investment Southwest documents [project report] |
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IMIS: analysis for online membership process [project report] |
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Documents have contexts. They exist in real organisations and have real jobs to do. To make documents work well may require more than altering the way they look and read; it may require changing the way the organisation works as well.
Improvements can include creating new documents, and exploring the use of other media -- for instance information in electronic form. We understand that giving advice on documents and processes requires us to be ready and able to measure the business impact of our suggestions.
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